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Kingsport Imaging Systems, Inc. is an independently owned company marketing office equipment as an authorized dealer for Canon USA, Inc.

Our location in Kingsport, Tennessee, has been our business home for 90+ years.

Check us out! Every view looks good. As the technologies we market and service have evolved to the "digital world" of today, our company has also evolved from a "sleepy" office supply store to an award-winning marketing and service representative with Canon.

Our reward is the enviable position of having the ability and resources to deliver a high degree of professional and technical service to our customers without the trappings commonly associated with large corporate organizations.


  • We have been in business for over 90 years.
  • With 18 employees, we are the largest independent dealer in our area of service.
  • For more than 10 years, we have shown steady and consistent growth, averaging two new positions each year.
  • We emphasize on-going education and employ the largest number of Canon trained and certified technicians in our service area.
  • Having attained a superior level of technical expertise, all seven of our technicians have been acknowledged for superior performance by Canon USA’s Association of Technical Service Professionals.
  • We take pride in our Service Department’s level of employee loyalty - tenure is over 18 years.
  • Our two service managers are backed by a computer-based dispatch and parts-inventory control system.
  • Our customer satisfaction surveys validate our proficiency in delivering superior service.
  • Our courteous staff of administrative and management professionals resolve all concerns on an absolutely local basis -average tenure is over 14 years.
  • We provide same-day delivery or shipping of supply and toner orders via UPS (from our local inventory).
  • We hold a 1A1 credit rating from Dunn & Bradstreet.
  • Doing business with Kingsport Imaging means dollars spent for goods and services remain in our local economy.


John D

John Demuth


Phone: (423) 230-2412

Jeffery T

Jeffrey Taylor

Systems Engineer

Office: (423) 230-2401

Eric E

Eric Eastman

Director of Sales

Phone: (423) 230-2415

Leslie S

Leslie Stevens

Office Manager

Phone: (423) 230-2405

Cameron D

Cameron Douthat

Business Systems Analyst

Phone: (423) 230-2409

McCoy H

McCoy Hensley

Business Systems Analyst

Office: (423) 230-2411

Craig H

Craig Hackler

Director Of Service

Office: (423) 230-2413

Keith G

Keith Gong

Service Technician

Office: (423) 245-5171

Wayne G

Wayne Gardner

Service Technician

Office: (423) 230-2406

Cole H

Cole Hood

Service Technician

Office: (423) 245-5171

Robert C

Robert Correll

Service Technician

Office: (423) 245-5171

Sillow Man

Michael Norton

Service Technician

Office: (423) 245-5171


Stacy Burnette

Healthcare Account & Purchasing Supervisor

Our copier contract recently came up for renewal. Kingsport Imaging represented one of the three different companies we requested a presentation and on-site demonstration of their products. After testing all three companies’ machines we started the bidding process. After extensive research on the three brands of copiers considered, the Canon solution and Kingsport Imaging was the best choice for our company. Kingsport Imaging Systems, Inc. made sure they had a very good understanding of our company’s needs for copier/fax and printing. They proposed combining our fax/copy/print into one multi-function device. Eliminating fax machines and several printers has been very cost effective. We had been with our previous copier company for the last 18 years.

J. Richard Carroll


Kingsport Imaging Systems has proven to be an asset to our school. Their service team works diligently to make sure our equipment stays up and running by assuring quick response times, quick diagnosis, and prompt solutions to our service needs. We are 100% satisfied with Kingsport Imaging Systems’ products and services.

Anthony K. Street


Kingsport Imaging systems, Inc. listened to our concerns and proposed two quality products. We were looking for a color device that would save in time and outside expense. We look forward to our in-house printing solution that will now produce quality color brochures and the opportunity for cost savings this offers to our firm. Kingsport Imaging Systems, Inc. has proven past and present to offer excellent products and service to expand our professional services.


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